Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use 7 Seas Casino. Please read them carefully before registering, depositing funds or playing. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, services or promotions.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the 7 Seas Casino website, applications, games and related services. They form a binding agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not create an account, deposit money or use the service.

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The service is intended only for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking whether online gambling is lawful where you live and for complying with all applicable laws. Access may be restricted in some locations, and 7 Seas Casino may refuse or limit access where required by law, regulation, technical restrictions or internal risk controls.

You must be at least the legal gambling age that applies in your jurisdiction. In Australia, this is generally 18 years of age, although you remain responsible for confirming the rules that apply to you. You must not allow another person to use your account, and you must not access the service on behalf of someone who is underage.

These terms should be read together with any game rules, promotion terms, privacy information, responsible gambling information and other notices published on the website. If a specific rule conflicts with these general terms, the specific rule will normally apply to the relevant game, transaction or promotion.

Changes to these terms

The terms may be updated from time to time to reflect changes to the service, legal requirements, security practices or business operations. The latest version will be made available on the website. Where appropriate, you may be notified of material changes. Continuing to use the service after updated terms take effect indicates acceptance of the revised terms. If you do not accept a change, you should stop using the service and follow any available account closure process.

2. Registration, accounts and verification

To use services that require registration, you must provide accurate, complete and current information. This may include your name, date of birth, residential address and other information needed to establish your identity, age, location or eligibility. You must update your information if it changes. Providing false, misleading or incomplete information may result in an account being restricted, suspended or closed.

You may generally hold only one personal account unless 7 Seas Casino has expressly approved an alternative arrangement. Creating multiple accounts, using another person’s account or attempting to avoid account controls is not permitted. If duplicate accounts are identified, related accounts may be reviewed and any affected transactions may be handled in accordance with applicable law and these terms.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, payment credentials or one-time security codes with another person. You should choose a strong password, avoid reusing it on other services and sign out when using a shared or public device.

If you believe that your account has been accessed without permission, you must take reasonable steps to secure it and notify the service through the available support channel. You must not continue using an account if you know or suspect that it has been compromised.

Identity and compliance checks

7 Seas Casino may carry out identity, age, location, payment, fraud, anti-money-laundering and responsible gambling checks. You may be asked to provide documents or information that reasonably supports these checks. Documents must be genuine, valid and belong to you. Reviews may take place when an account is opened, when account activity changes, before certain transactions or whenever a risk concern arises.

An account or transaction may be delayed, limited or suspended while checks are completed. The service may also decline an application or close an account where it cannot reasonably verify the information provided, where a legal or regulatory obligation applies, or where activity presents a security, fraud or compliance concern.

3. Deposits, withdrawals, games and promotions

You may only use payment methods that are registered in your own name or that you are otherwise authorised to use. Deposits must be made for the purpose of participating in permitted services and must not be used to transfer funds to another person. The service may reject, reverse or investigate transactions that appear unauthorised, unusual or inconsistent with these terms.

You should check the transaction details shown before confirming a deposit or withdrawal. Processing times, minimum or maximum amounts, payment method availability and any applicable charges may vary. These details will be displayed where relevant and may be affected by financial institutions, payment providers, verification requirements, technical issues or legal restrictions. You remain responsible for any fees charged by your bank, card issuer or payment provider.

You must not deposit funds that come from unlawful activity or use the service to conceal, move or convert proceeds of crime. Attempted fraud, chargebacks without a valid reason, payment reversals, misuse of payment methods or other unlawful activity may lead to account action and recovery of associated costs where legally permitted.

Games are governed by the rules shown for the relevant game. You should understand those rules before placing a wager. Results are determined by the applicable game system and recorded transaction information. If a clear technical, display or settlement error occurs, the service may correct the error and adjust the affected transaction in a fair and lawful manner. You should report suspected errors rather than attempting to exploit them.

Promotions and offers

Promotions, bonuses, free plays and other offers are subject to their own published terms. Those terms may include eligibility requirements, entry periods, qualifying transactions, wagering or play-through conditions, game restrictions, withdrawal rules and expiry dates. You should read the complete terms of an offer before accepting or using it.

Unless the relevant promotion terms state otherwise, offers are intended for one person, one account, one household and one permitted payment arrangement. Creating accounts, coordinating activity, using automated tools or otherwise manipulating an offer may result in the offer being cancelled and associated account activity being reviewed.

7 Seas Casino may withdraw, amend or refuse a promotion where permitted by law, including where an offer has been issued in error or where activity appears abusive, fraudulent or inconsistent with the published terms. Promotional balances are not a guarantee of cash value and may be subject to conditions before withdrawal.

4. Responsible gambling, security and acceptable use

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose. Set personal limits, take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems.

Responsible gambling tools may be available through the account or support areas. Depending on the service and applicable requirements, these may include deposit controls, spending or wagering limits, time reminders, cooling-off periods and self-exclusion. You should use the tools that best suit your circumstances and seek independent support if gambling is becoming difficult to control.

If you request self-exclusion or account closure for responsible gambling reasons, you must not attempt to open or use another account during the exclusion period. The service may take steps to identify and restrict related accounts where reasonably possible. Self-exclusion does not remove your responsibility to avoid accessing gambling services through other providers.

Acceptable use

Use the website only for lawful personal purposes and in accordance with these terms.
Do not use bots, scripts, automated systems, scraping tools or other software that interferes with the service or gives an unfair advantage.
Do not attempt to bypass security, location controls, account limits, identity checks or responsible gambling measures.
Do not upload malicious code or content, disrupt the website, test vulnerabilities without permission or interfere with another user’s access.
Do not impersonate another person, submit false information or use payment details that do not belong to you.
Do not use the service to harass, threaten, defraud or unlawfully obtain information about another person.

The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, sell or commercially exploit website content without permission. Trade marks, text, graphics, software and other materials remain protected by applicable intellectual property laws.

5. Suspension, liability and governing law

7 Seas Casino may restrict, suspend or close an account if you breach these terms, fail a required check, use the service unlawfully, create a security or operational risk, misuse a promotion, provide inaccurate information or engage in activity that appears fraudulent or harmful. Action may also be taken where required by law or where the service is discontinued or changed.

If an account is closed, any remaining balance will be reviewed in accordance with applicable law, transaction records and the reason for closure. Funds may be withheld or adjusted where there is evidence of fraud, unlawful conduct, a payment dispute or a breach of these terms. This does not limit any rights you may have under mandatory consumer protection laws.

The service may occasionally be unavailable because of maintenance, telecommunications problems, third-party services, software faults, security incidents or events outside reasonable control. 7 Seas Casino will take reasonable steps to maintain the service, but uninterrupted availability cannot be guaranteed. You should not place a wager unless the confirmation and relevant transaction details are clearly displayed.

To the extent permitted by law, 7 Seas Casino is not responsible for losses caused by your failure to protect account credentials, your use of an unsupported device or connection, interruptions outside reasonable control, inaccurate information supplied by you, or your breach of these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.

If you have a question or believe a transaction has been recorded incorrectly, you should raise it through the support options made available on the website and provide relevant account or transaction information. You should not send passwords or unnecessary sensitive information. Complaints will be reviewed in accordance with the service’s available procedures and applicable requirements.

These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights available to consumers in Australia. Any dispute should first be raised through the available complaints process. If it cannot be resolved, you may have access to external dispute or regulatory avenues provided by applicable law.